At Bevoic, we are committed to delivering your orders quickly and reliably. This policy explains our handling times, shipping methods, delivery expectations, and related customer service information.
1. Handling Time
- Processing Time: Orders are typically processed within 1–3 business days (Monday–Saturday). During this time, we carefully prepare, pack, and verify your items before shipment.
- Order Cut-off Time: Orders placed after 5:00 PM Eastern Standard Time (New York) will be processed the following business day.
2. Shipping & Delivery Time
- Transit Time: Once shipped, orders are usually delivered within 4–7 business days (Monday–Saturday) depending on your location in the United States.
- Total Delivery Time: From the time you place your order, you can expect delivery within 5–10 business days (processing + transit).
3. Shipping Costs
- Free Shipping: We are pleased to offer free standard shipping on all orders within the United States. No hidden fees.
4. Order Tracking
- After your order ships, you will receive a shipping confirmation email with your tracking number and a link to track your package.
- This allows you to monitor the progress of your shipment and know when to expect delivery.
5. Shipping Restrictions & Issues
- Coverage: We currently ship only within the United States.
- Delivery Issues: If you experience delays, lost packages, or damaged deliveries, please contact us immediately. We will assist you to ensure your order arrives safely.
6. Customer Service
- Email: support@bevoic.com
- Working Hours: 8:00 AM – 5:00 PM (Monday–Saturday)
- Address: 240 Clayton St, San Francisco, CA 94117, United States